Tax Credits Renewals Go Online
For the first time, you can renew your tax credits online.
Previously, you had a choice of a paper return or a telephone call.
If you can get someone to answer the phone, a call used to be the better route.
It is quite likely that HMRC will be cutting their call centre numbers now that the online option exists. I think you’ll find it even harder to get the one remaining human being to answer the phone.